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If you are a PlayStation fan, you might have encountered a major error that prevented you from playing some of your favorite single-player games. This error was caused by an external internet-wide issue that affected the PlayStation network error, Sony’s online service that connects millions of players around the world. In this article, we will explain what happened, why it matters, how to avoid or fix it in the future.
What Happened and Why it Matters
The Cause of the Playstation Network Error and How it Affected Single-Player Games

According to Sony, the PlayStation Network experienced a major outage on September 19, 2023, due to external internet-wide issues that were beyond their control. This outage affected many services and features on the PlayStation Network, such as online multiplayer, cloud storage, trophies, chat, and more.
However, what surprised and annoyed many fans was that the outage also impacted some single-player games that they owned digitally or had downloaded through PlayStation Plus. These games required an internet connection to verify the licenses and access certain features, such as DLCs, patches, or online components. Without a valid license, these games became inaccessible or limited in functionality.
Some of the popular single-player games that were affected by this error include Ghost of Tsushima, Spider-Man, Horizon Zero Dawn, God of War, Uncharted 4, and more. Many fans who wanted to play these games offline were greeted with error messages or locked screens that prevented them from enjoying their gaming sessions. If you are interested in knowing more details about PS5, then read: How to Expand Your PS5 Storage with an External SSD.
The Response from Sony and the Current Status of the Issue

Sony was quick to acknowledge the problem and posted an update on their official website, saying, “PlayStation Network services are up and running, but there are external, internet-wide issues that might affect your experience.” They also advised players to check their network settings and try again later.
The issue was resolved within a few hours, and Sony updated their website again, saying, “The previous issues affecting PlayStation network error have been resolved. Thank you for your patience!” They also confirmed that all services and features were back to normal on their status page.
However, Sony did not provide any details on what caused the external internet-wide issues or how they fixed them. They also did not offer any compensation or apology to the affected players for the inconvenience caused by the outage.
The Frustration and Backlash from the Fans
As expected, many PlayStation fans were frustrated and angry with the error that impacted their single-player games. They took to social media platforms such as Twitter and Reddit to express their dissatisfaction and disappointment with Sony and the PlayStation Network.
Some of the common complaints and criticisms from the fans were:
- They paid for PlayStation Plus subscriptions to access free games, but they could not play them when they wanted to.
- They bought digital games to save space and money, but they could not access them without an internet connection.
- They expected single-player games to work offline without any issues, but they were dependent on online services that were unreliable and unstable.
- They felt betrayed and cheated by Sony for not providing a better service or a backup solution for such situations.
- They questioned the value and quality of digital games vs physical games in terms of ownership and accessibility.
Some of the fans even threatened to cancel their PlayStation Plus memberships or switch to other platforms that offered better online services and offline support.
How to Avoid or Fix the PlayStation Network Error in the Future?
While the error that impacted single-player games, was rare and unexpected, it is not impossible that it could happen again in the future. Therefore, it is important to know how to avoid or fix the error if you encounter it again. Here are some tips and tricks that might help you:
Check the Playstation Network Error Status Before Playing
One of the easiest ways to avoid or fix the error is to check the PlayStation network error status before playing your games. You can do this by visiting the official website or using the PlayStation app on your smartphone. If you see any red icons or warnings, it means that there are issues with the PlayStation network error that might affect your games. In that case, you should wait until the issues are resolved before playing your games.
Update your System Software and Games Regularly
Another way to avoid or fix the error is to update your system software and games regularly. This will ensure that you have the latest features, fixes, and security patches for your PlayStation console and games. To update your system software, go to Settings > System Software Update and follow the instructions. To update your games, go to Notifications > Downloads and select the games you want to update.
Restore your licenses for Digital Games
If you own digital games or have downloaded games through PlayStation Plus, you might need to restore your licenses for them if you encounter the error. This will verify that you have the right to access and play these games on your console. To restore your licenses, go to Settings > Account Management > Restore Licenses and select Restore.
Play Offline or use a Different Account if Possible
If none of the above methods work, you might have to play offline or use a different account if possible. To play offline, go to Settings > Network > Connect to the Internet and uncheck the box. This will disconnect you from the internet and allow you to play some of your single-player games without any issues. However, this might also disable some features or functions that require an internet connection, such as trophies, updates, or online components.
Alternatively, you can try using a different account that has a different set of games or licenses. To do this, go to Power > Switch User and select a different user. This might allow you to access and play some of your single-player games that are not affected by the error.
FAQs
How can I Avoid or Fix the PlayStation Network Error that Impacts Single-Player games?
You can avoid or fix the PlayStation Network error that impacts single-player games by checking the PlayStation Network status before playing, updating your system software and games regularly, restoring your licenses for digital games, playing offline or using a different account if possible.
How can I Contact Sony or the PlayStation Network if I have any PlayStation Network Error or Questions?
You can contact Sony or the PlayStation Network by visiting their official website or using their support channels. You can also follow them on their social media platforms for updates and announcements.
What does “Playstation Network Error” Mean?
A “playstation network error” is a general term that refers to any problem that prevents you from signing in to the PlayStation Network (PSN) on your PS5 or PS4 console. This could be due to various reasons, such as server maintenance, network configuration, system software, or hardware issues.
Conclusion
The PlayStation Network error that impacted single-player games on September 19, 2023, was a rare and unfortunate event that affected many PlayStation fans around the world. It showed the vulnerability and dependency of digital games on online services and licenses, as well as the frustration and backlash from the fans who expected better from Sony and the PlayStation Network.